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Document Description
The document titled 'Email Templates for Website User' is an email template that is used to send a receipt to a customer after they have made a purchase on a website. The document starts with a greeting to the customer and includes the order receipt number for reference. It then provides a list of the purchased items, including the product name, quantity, term, and price.
The document also includes a subtotal, tax amount, and total amount for the purchase. It informs the customer that their credit card has been billed for the total amount and provides the last two digits of the card for verification. The email also mentions the customer's current membership status, including the number of credits they have and the expiration date of their membership.
The document further states that by completing the checkout process, the customer has agreed to the website's terms of service agreement, privacy policy, and other applicable agreements. It provides a link for the customer to access a list of all the agreements and policies.
If the customer has opted for membership renewal, the email mentions that their membership will be automatically renewed and the renewal fees will be charged to their payment method on file. It also provides instructions on how to terminate the membership renewal if the customer no longer wishes to renew.
The email concludes with a closing message from the website team, including the first name, last name, job title, and company of the account associated with the purchase. It notes that the email is generated automatically and advises the customer not to reply to the message.
How to use this document?
1. Greet the customer and include the order receipt number for reference.
2. List the purchased items, including the product name, quantity, term, and price.
3. Provide the subtotal, tax amount, and total amount for the purchase.
4. Inform the customer that their credit card has been billed and provide the last two digits of the card for verification.
5. Mention the customer's current membership status, including the number of credits and the expiration date.
6. State that by completing the checkout process, the customer has agreed to the website's terms of service agreement, privacy policy, and other agreements. Provide a link to access a list of all agreements and policies.
7. If the customer has opted for membership renewal, explain that their membership will be automatically renewed and renewal fees will be charged to their payment method on file. Provide instructions on how to terminate the membership renewal.
8. Conclude with a closing message from the website team, including the first name, last name, job title, and company of the account associated with the purchase. Note that the email is generated automatically and advise the customer not to reply to the message.
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