ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE

ACCOUNT_PHONE_NOACCOUNT_EMAIL

FIRST< ? echo $LAST; ?>

ADDRESS

27 December 2024

Dear FIRST

I was very concerned when I received your letter stating that the PROJECT in your home has not been completed by the date promised.

On referring to our earlier correspondence I find that I had [mistaken the date for completion.] The fault is entirely mine and I deeply regret that it should have occurred.

I realise the inconvenience which my oversight must be causing you and will do everything possible to avoid any further delay.

I have already given instructions for this work to take first priority; our engineers will be placed on overtime to complete the work. These arrangements should ensure that the work is completed by WORK_COMPLETE.

........................................