Account Name: ACCOUNT_LAST_NAME ACCOUNT_FIRST_NAME
Account Address: ACCOUNT_ADDRESS_MULTI_LINE
Account Number: SERVICE_ACCOUNT_NUMBER
Attention: Customer Service Department
Dear Sir / Madam,
Re: Over Charging of Service Consumption
With reference to your company’s bill dated BILLING_DATE for [electricity / gas / water / mobile data] service usage between SERVICE_START_DATE and SERVICE_END_DATE, I am writing to bring to your attention that the billed amount $ BILL_AMOUNT is overstated.
I find the [electricity / gas / water / data] usage stated on the bill inaccurate because of the following reasons.
[Provide reasons for challenging the bill and provide any information to support your complaint, such as the past average consumption /usage in similar period, etc.]
I would request that you review the [meter reading / data usage] record, make appropriate adjustment to the billed amount and send me a revised bill.
I look forward to hearing from you within the next 7 days.