Dear [Customer], 

Important Information about your WEBSITE Account

You're receiving this email because the following Account has NOT been renewed as the attempts to bill your credit card are unsuccessful:

Product Quantity Term Price
Product 1
Product 2
Product 3
Product 4
Subtotal: US$XX.XX
Tax: US$0.00
Total: US$XX.XX

As a result, your Account has expired on [Date]. Until we receive payment, you won't be able to use any of the WEBSITE services with this account.


Please log in to your account.  and update your credit card information by using the email address where you received this notice. If you are not able to provide new credit card information, your account will be temporarily suspended until this is resolved. Any unused Credits shall be automatically forfeited upon expiry. The Credits can be used to redeem documents on WEBSITE (1 Credit = US$X). 


Your current Account has [x] Credits, which can be retained if the account is renewed within [n] months of expiry. Your account will be deactivated [n] months after expiry and you can no longer recover or use any information saved in the Account.