To FIRST LAST, 

[Address]

22 December 2024

 

Dear [Title] LAST,

Thank you very much for your order of [quantity] [products] dated [date].  

We regret to inform you that we cannot accept your order and must return your cheque.

We have very explicit distribution arrangements as a manufacturer to sell only to designated distributor in [jurisdiction]. 

[Because we do not sell our products directly to the consumer, we try to keep our wholesale prices between ourselves and our dealers. It is our way of meritign both the loyalty and good faith of those with whom we do business. Clearly, divulging our wholeslae prices to a consumer would be a violation of a trust.]

Nonetheless, we sincerely appreciate your interest in [products]. We are therefore enclosing a list of distributors in [jurisdictions] who would carry our [products]. We are confident that any one of these distributors will be able to help you with your order.

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