To FIRST LAST

[Address]

23 December 2024

 

Dear [Title] LAST,

Thank you very much for your order of [quantity] [products] dated [date].  

We regret to inform you that we cannot proceed with your order due to the lack of credit in your account.

Our credit department believes that, because of your current obligations, additional credit might be difficult for you to handle at this time. Your credit reputation is too valuable to be placed in jeopardy. We will be delighted to reconsider granting you further credit should your fianancial responsibilities be reduced in the future. Please do let us know should your financial situation changes.

Until then, we hope that you will continue to purchase from us on a cash on delivery basis. 

We look forward to be hearing from you soon.

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