ACCOUNT_FIRST_NAMEACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE

Tel:ACCOUNT_PHONE_NO Email: ACCOUNT_EMAIL

To COMPANY, 

ADDRESS

Attention: Customer Service Department

20 November 2024

Dear Sir /Madam

Rental Agreement Number: [Number]         

Vehicle Registration Number:  [Number]

Car Rental Check-in Point:  [Station] 

I have just received a claim by your company on the alleged damages caused by me to your vehicle. The claim amount of CURRENCY AMOUNThas been charged to my [credit card] / [charge] account (account no: [xxxxx]). I totally reject your claim that I damaged the vehicle.

I have returned the vehicle at [time] on [date] without any damage which was inspected by your personnel. No issue was raised during the inspection and the vehicle was working fine when I left it with your personnel.

........................................