ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_JOB_ADDRESS_SINGLE_LINE

To FIRST LAST, 

ADDRESS

03 May 2024

Dear [Title] LAST,

Thank you for your order dated ORDER_DATE for PRODUCT. We regret that we cannot supply them immediately due to REASON.

Every effort is being made to resume normal operations and we fully expect to be able to deliver the PRODUCT by NEW_DELIVERY_DATE.

We apologise for the delay and trust it will not cause you serious inconvenience.

........................................