ACCOUNT_JOB_COMPANY

ACCOUNT_JOB_ADDRESS_SINGLE_LINE

Tel: ACCOUNT_PHONE_NO  Email: ACCOUNT_EMAIL

To FIRST LAST, 

ADDRESS

22 December 2024

Dear TITLE. LAST,

Order Number: ORDER_NO

We regret to inform you that of TOTAL_QUANTITY of PRODUCT which were sent on DATE_OF_DISPATCH, QUANTITY_DAMAGED was delivered damaged. The SPECIFIC_PART was DESCRIPTION and it will be necessary to send it for TYPE_OF_FIXING before we can offer them for sale.

We can send replacements immediately and you may charge the costs to our account.

........................................