ACCOUNT_JOB_COMPANY

ACCOUNT_JOB_ADDRESS_SINGLE_LINE

Tel:ACCOUNT_PHONE_NO Email: ACCOUNT_EMAIL

To FIRST LAST, 

ADDRESS

27 December 2024

 

Dear FIRST,

On RETURN_DATE we returned to you by parcel post PARCEL_NUMBER PRODUCT, MODEL_SERIAL_NO, one of a consignment delivered on DELIVERY_DATE and charged on your invoice number INVOICE_NUMBER datedDELIVERY_DATE.

The customer who bought this PRODUCT complained about its performance. It was for this reason that we returned it to you after satisfying ourselves that the complaint was justified.

We have received no acknowledgement of the returned PRODUCT or of the letter we sent to you on LETTER_DATE. It may be that you are trying to obtain a replacement for us. If this is the case and a replacement is not immediately available, please send us a credit note for the invoiced cost of the returned PRODUCT, namely CURRENCYAMOUNT_CREDITNOTE.

........................................