ACCOUNT_JOB_COMPANY

ACCOUNT_JOB_ADDRESS_SINGLE_LINE

To: FIRST LAST,

Dated: 23 November 2024

Dear [Title] LAST,,

We have received your letter of DATE asking us to cancel part of your order of ORDER_DATE for PRODUCTS.

We are sorry you find it necessary to make this request, especially at this late stage. To be able to meet our customers’ needs promptly we have to place our orders with manufacturers well in advance of the season. In estimating quantities we rely very largely upon the orders we have received.

We do not like to refuse requests of any kind from regular customers. However, on this occasion, we have no choice but to do so. All orders, including your own, have already been made up and are awaiting delivery.

I hope you will understand why we must hold you to your order. If we had received your request earlier we should have been glad to help you.

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