ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_JOB_COMPANY

25 November 2024 

Dear NAME,

I am writing this letter to appeal the decision to disallow my claim for flight delay compensation. I understand that the insurance policy terms and conditions must be adhered to, but I believe that my case warrants a reconsideration.

On [Date], I was scheduled to take a flight from [Origin] to [Destination] with flight number FLIGHT. Unfortunately, my flight was delayed for HOURS hours due to [Reason for Delay]. As a result, I missed my connecting flight, which caused me significant inconvenience and resulted in extra expenses for accommodation and food.

I filed a claim for compensation under my insurance policy for the financial losses I incurred due to the flight delay. However, I was informed that my claim was disallowed on the grounds that the reason for the delay was not covered under the policy.

I understand that the policy does not cover certain situations, but I believe that my case is exceptional. The reason for the delay was not within my control, and I was left stranded in a foreign country without any assistance from the airline. I had to bear the cost of accommodation, food, and other expenses, which were not planned for, and I believe that my claim for compensation is valid.

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