ACCOUNT_JOB_COMPANY
ACCOUNT_ADDRESS_SINGLE_LINE
Tel: ACCOUNT_PHONE_NO Email: ACCOUNT_EMAIL
To FIRST LAST,
ADDRESS
22 December 2024
Dear [Title] LAST,
Please accept our profound apologies for the late delivery of NAME_PRODUCTS ("Products") to you.
The Products you ordered [order no.] on [date] are being sent to you right now and should arrive at the delivery location by DELIVERY_DATE.
Please accept our sincere apologies for the inconvenience caused [and we will give you a special discount of [x]% for the delay].
........................................