ACCOUNT_JOB_COMPANY

ACCOUNT_JOB_ADDRESS_SINGLE_LINE

To FIRST LAST

[Address]

29 April 2024

 

Dear FIRST,

The delivery date for order [order no.] of [Products] was [date]. It is now more than [number] days overdue. [According to the contract, late delivery will attract a penalty of [amount] per day.]

[Could you please confirm the date that you have shipped our order and provide us with the tracking number? If you still have not shipped the goods, we demand that you [ship them immediately without further delay / expedite the shipment by air].] / [Contrary to your notice of delivery dated [date], the goods have not yet arrived. Could you please confirm with your shipping company on the expected date of delivery?] 

[We will not accept any more excuses for delayed shipment from now on. Your delivery of [order number] was scheduled to arrive on [date]. It was postponed to [date] due to [the lack of inventory]. This shipment was postponed once again on [date] due to [a shipping strike].]

[Should the goods not arrive within the next [number] days, we will have no choice but to cancel the order.] [As time is of the essence under the contract, we reserve the rights to claim for all damages resulting from the delay, including but not limited to our reputation and sales.]

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