ACCOUNT_JOB_ADDRESS_SINGLE_LINE
To FIRST LAST,
[Address]
28 April 2024
Dear FIRST,
The delivery of [Products] arrived on [date]. We were surprised to find that the delivered quantity does not correspond to the order. Only [delivered quantity] has been received, which is short of [ordered quantity] originally ordered. We attach photos of the delivered goods for your information. [The invoiced quantity was also incorrect.] [We signed the delivery note prior to inspecting the quantity, but as you can see from the photos, only [delivered quantity] has been delivered.]
The error has caused us great inconvenience since [we / our customer] urgently require these goods. [It would be greatly appreciated if you could send us the [remaining quantity] [Products] [by air] before [date]. Obviously, we will not be responsible for the extra freight charges.] / [Under the circumstance, we are forced to source the remaining quantity from another supplier and would like to ask for a refund of the undelivered goods.]
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