ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE

To FIRST LAST, 

[Address]

19 November 2024

Thank you for your order number [order number/reference code]  

Dear [Title] LAST,

Thank you very much for your [offer / quotation] of [quantity] [products] dated ORDER.  

We regret to inform you that [another firm has offered us lower price for the item] / [we cannot accept your Sales terms] / [we need the [products] on an urgent basis and cannot wait [x] days for delivery].

Please accept our sincere apologies.

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