ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE

To FIRST LAST, 

[Address]

27 December 2024

Thank you for your order number [order number/reference code] 

Dear [Title] LAST,

Thank you very much for your order of [quantity] [products] dated ORDER. [We would require [full payment] / [deposit] to be made before we can process the order.] Unfortunately, we are unable to accept your order as we have not yet received payment for [deposit] / [this order] / [previous order]. 

Please make your payment of [amount] to the following bank account: [account details] before we can start processing your order. We look forward to hearing from you soon.

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