ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE

To FIRST LAST, 

[Address]

19 November 2024

Thank you for your order number [order number/reference code] 

Dear [Title] LAST,

Thank you very much for your order of [quantity] [products] dated ORDER.  We regret to inform you that the [products] is temporarily out of stock. We do not anticipate having this inventory on this item for another [days/weeks/months].

However, we do have other [other products] that may answer your needs. [Description of other products I am enclosing brochures/links to these products for your reference.

Please let us know if you would still like to [order on this basis / be placed on the waiting list]. We look forward to hearing from you soon.

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