To FIRST LAST, 

[Address]

21 December 2024

 

Dear [Title] LAST,

We note the comments you have posted online [on specific websites] regarding [specify issue – quality of our goods / services etc.].

We strongly disagree with your comment as [we [have no control] / [are not responsible for [specific issue]] / [the [issue / damage] was caused by you not having taken [precaution – e.g. leaving food out in the open instead of putting in the fridge]] / [the dispute was caused by you being unreasonable on [issue]] / [the damage was caused by your improper use of the [product]].

We believe your comments on the internet is defamatory and has already caused us irreparable damages. We demand that you remove such comments immediately [and issue a public apology to that effect]. If the comment was not removed by [date], we shall have no choice but to take further actions against you.

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