To FIRST LAST, 

[Address]

22 November 2024

 

Dear [Title] LAST,

We are sorry but we cannot accept your request for delay in delivery. We are in urgent need of the [Products]. The delivery date for order [order no.] of [Products] was [date]. It is now more than [number] days overdue. [According to the contract, late delivery will attract a penalty of [amount] per day.]

[We will not accept any more excuses for delayed shipment from now on. Your delivery of [order number] was scheduled to arrive on [date]. It was postponed to [date] due to [the lack of inventory]. This shipment was postponed once again on [date] due to [a shipping strike].]

[Should the goods not arrive within the next [number] days, we will have no choice but to cancel the order.] [As time is of the essence under the contract, we reserve the right to claim for all damages resulting from the delay, including but not limited to our reputation and sales.]

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