To: FIRST LAST,

 

Dated: 27 December 2024

 

Dear [Title] LAST,

We would like to introduce you to [Name]. [Name] replaces [Ex Sales Rep] as the [position] of [Customer Service]. [[Name] will be the principal representative in serving your account.]

[Name] has [number] years of experience in this industry. [He/she] previously worked as [previous position] at [previous company], and as [previous position] at [previous company] … [include other work experience etc.] [Name] graduated with a [degree in [field]] at the [School / University].  We are confident [Name] will bring a wealth of invaluable knowledge and experience into serving [his/her] customer.

We believe that you will like [Name] and would appreciate if you could provide some feedbacks after dealing with [him/her]. We are very committed to serve our customers and very much look forward to be hearing from you.

 

Yours faithfully,

 

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