ACCOUNT_FIRST_NAME ACCOUNT_LAST_NAME

ACCOUNT_ADDRESS_SINGLE_LINE 

To FIRST LAST, 

[Address]

21 November 2024

Subject: Replacement Sale

Dear [Title] LAST,

Thank you very much for your order of PRODUCTNAME from us DURATION years ago. We hoped you have been satisfied with the [Product]. Years have gone by and the PRODUCTNAME is near the end of its useful life. We are pleased to inform you that we have a replacement program where we would trade in the old PRODUCTNAME for recycling, in exchange for a new PRODUCTNAME at a [10]% discount.

In addition, our product lines have expanded since your last purchase. In relation to [PRODUCTNAME, it has been improved and upgraded with new features such as [Describe new features]. We are also carrying many alternative brands, such as [brands] to name a few. We enclose our latest catalogue for your reference.

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