Click "Create Document" button and the document will be prepared with your account details automatically filled in.
Please fill in any additional information by following the step-by-step guide on the left hand side of the preview document and click the "Next" button.
When you are done, click the "Get Document" button and you can download the document in Word or PDF format.
Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.
This document can be used as a letter of complaint to the pension fund authority on ex-employer withholding the pension/delay in transfer of pension to the new trustee.
The employee complains to the pension fund authority that his/ her previous employer had only paid the leaving entitlements but did not transfer the remaining to his/ her new trustee. The employee states he/ she and the new trustee tried communicating with the ex-employer but they turn out unsuccessful.
Details such as the date of employee's first request, contact details are provided to the pension fund authority for better investigation purposes and more effective communication.
The address of the addressee should be stated at the left-hand corner of the letter.
This letter should be used when employees wish to complain to the pension fund authority regarding the delay or withholding of pension by his previous employer.
Personal details should be included in the letter for the convenience of the pension fund authority. Documents such as application form; chain of correspondences with the previous employer; and letter from existing trustee should be included in the letter as well.