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Letter of Complaint to a company in the business of providing taxi service complaining about a recent taxi trip.
The complainant is lodging a complaint about dangerous driving/driver's misbehaviour / poor service. As a result, the complainant is seeking a full refund of the taxi service.
The evidence showing erratic misbehaviour of the driver / dangerous driving / poor service and the vehicle involved is enclosed with the complaint
The details of the incident, for example, the date, address and the vehicle's licence plate number should be clearly stated.
The complainant can also enclose the evidence, including the video clip, to help the taxi company to investigate the case.