A demand for removal of defamatory comments from the internet and issue a public apology, threatening to take legal action.
We strongly disagree with your comment as [we [have no control] / [are not responsible for [specific issue]] / [the [issue / damage] was caused by you not having taken [precaution – e.g. leaving food out in the open instead of putting in the fridge]] / [the dispute was caused by you being unreasonable on [issue]] / [the damage was caused by your improper use of the [product]].
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