Complaint Letter to Car Rental Company

Rejection of Claim on Damages to Car

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A letter of complaint rejecting an unreasonable charge for damages to rental vehicle by a Car rental company to the customer.

You gave me a lemon which has mechanical failure in the first place on [date]. I am not a mechanics so I do not know why it [stopped / overheated] in the middle of the highway. I did not crash or cause any damage to the vehicle in any way.

If anything, I should be claiming you for endangering my [family's] safety in your vehicle. I should also be claiming you for leaving myself / my family stranded dangerously on the side of the highway waiting for a replacement which did not arrive until [time].

Document Type:

Letter / e-mail / note / correspondence


Personal > Travel / Transportation > Car and Car Park Rental


damages to car


damages to vehicle


car rental








reject charge


unreasonable charge


damage claim