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Booking Enquiry for Flight

Reply from the Car Shipping Company

This document can be used as a template for a reply to an enquiry about the car shipping service. It sets out the timetable and the deadline for the car shipping service alongside the documents that need to be provided by the enquirer. 

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Document Description

The document titled 'Booking Enquiry for Flight' is an important document that serves as a response to a booking enquiry made by a customer. The document begins with a brief introduction, expressing gratitude for the enquiry and informing the customer that all the necessary information, including prices and a timetable, has been enclosed in a brochure. The document emphasizes the importance of checking in at the office before the departure time and provides a list of required documents that need to be produced. It also mentions the availability of further assistance by providing a contact phone number. The document concludes with a sincere expression of hope that the customer enjoys their travel experience with the company.

 

The entire document can be divided into two main sections. The first section is the introductory part, which includes the greeting, expression of gratitude, and the mention of the enclosed brochure. The second section focuses on the instructions and requirements for the customer, including the check-in process and the necessary documents. Each section plays a crucial role in ensuring a smooth booking process and a positive customer experience.

 

In the introductory section, the document starts by addressing the recipient as 'dear sir / madam' and expressing gratitude for their enquiry. It then informs the customer that all the required information, including prices and a timetable, has been enclosed in a brochure. This introduction aims to make the customer feel valued and informed about the available options.

 

The second section of the document provides detailed instructions for the customer. It emphasizes the importance of checking in at the company's office before the departure time. This step is crucial to ensure a hassle-free travel experience and to avoid any last-minute complications. Additionally, the document specifies the necessary documents that need to be produced during the check-in process. By clearly outlining these requirements, the document helps the customer prepare in advance and avoid any potential issues.

 

Overall, the document serves as a comprehensive response to a booking enquiry, highlighting the importance of the information provided and providing detailed instructions for a smooth booking process.

How to use this document?


1. Begin by addressing the recipient as 'dear sir / madam' and expressing gratitude for their enquiry.

2. Inform the customer that all the necessary information, including prices and a timetable, has been enclosed in a brochure.

3. Emphasize the importance of checking in at the company's office before the departure time.

4. Provide a list of required documents that need to be produced during the check-in process.

5. Conclude the document by offering further assistance and expressing hope for an enjoyable travel experience with the company.

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