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Booking Enquiry for Sailing Service

Reply from the Sailing Company

This document can be used as a reply to an enquiry made by the traveller regarding the sailing service. It sets out the essential information about the brand and the types of the cabins. 

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01

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Document Description

The document titled 'Booking Enquiry for Sailing Service' is an important document that serves as a response to a customer's enquiry about booking a sailing service. The document begins with a brief introduction, acknowledging the customer's enquiry and expressing gratitude for their interest. It then proceeds to provide detailed information about the sailing service, including details of sailings, first-class and tourist fares, and excursion fares in both classes.

 

The document emphasizes the importance of having a valid passport for all passengers and the requirement of a visa for passengers who are not destination citizens or holders of re-entry permits. It also highlights the limited liability of the company for baggage and strongly recommends passengers to insure against all risks for the entire duration of their journey. The document concludes by offering further assistance and expressing hope that the customer enjoys traveling with the account job company.

 

Each section of the document serves a specific purpose. The introduction sets the tone and expresses gratitude. The section providing details of sailings and fares informs the customer about the available options. The section about passport and visa requirements ensures that passengers are aware of the necessary travel documents. The section about baggage liability and insurance emphasizes the importance of protecting one's belongings. The concluding section offers further assistance and leaves a positive impression on the customer.

How to use this document?


1. Acknowledge the enquiry: Begin the document by expressing gratitude for the customer's enquiry and interest in booking a sailing service.

2. Provide details of sailings and fares: Include a comprehensive list of sailings and fares, specifying both first-class and tourist options, as well as excursion fares.

3. Highlight passport and visa requirements: Clearly state that a valid passport is necessary for all passengers and that passengers who are not destination citizens or holders of re-entry permits require a visa issued by a destination consul.

4. Emphasize baggage liability and insurance: Inform passengers about the limited liability of the company for baggage and strongly recommend them to insure against all risks for the entire duration of their journey.

5. Offer further assistance: Conclude the document by letting the customer know that you are available to provide any additional assistance they may require and express hope that they enjoy traveling with the account job company.

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