The Top 10 Types of Documents Downloaded from DocPro

DocPro’s extensive library of lawyer-reviewed templates has become a go-to resource for business in multiple common law jurisdictions, such as the US, the UK, Hong Kong and Australia. Just like in previous years, in 2025, our users have benefited from DocPro’s templates. From data privacy compliance to essential business agreements, download trends of DocPro reveal the documents most critical to modern operations, especially in the business sector. Here’s why these top 10 documents matter today and how DocPro streamlines their creation. 

1. Privacy Policy (with GDPR)

A Privacy Policy outlines how organizations collect, use, store and protect personal data from website visitors, app users and customers. In today’s regulatory environment, most government branches mandates explicit consent mechanisims and transfer safeguards; making this document type extremely important for all business, especially those that involve digital tools and collects customers data for their daily business operation. In particular, for those that stores information in Europe, or in general started their business in Europe, ensuring that its business align with the GDPR enables EU market access is crucial and prevents any future litigations. 

Why DocPro excels: DocPro’s Privacy Policy Templates with GDPR adapts to the requirements of the EU or other jurisdictions, which specifies user rights, data breach notification timelines. DocPro offers Privacy Policy Templates for different types of business; from websites/mobile apps, limited liability company to specific stakeholders such as employers and lenders, DocPro’s templates provides help to users from different backgrounds across multiple jurisdiction.

2. Personal Loan Agreement (Individuals)

Personal loan agreement formalize loan terms between individuals. In the agreement, the two parties agree on the principal amount, interest rates, repayment schedules, default remedies and security (if there is any). Personal loan agreements are extremely important for individuals as they may easily miss important clauses if they attempt to create one by themselves. Clear documentation however, prevents disputes from the root, especially for family loans or peer-to-peer arrangements. 

Why Docpro excels: DocPro provides templates of personal loan agreements for both lenders and borrowers. With its detailed interpretation of the legal terms in the agreement itself, the template covers all details needed in a personal loan, namely interest, repayment, payment of taxes, and late charge etc. With DocPro, you can create a comprehensive agreement without missing any details. 

3. Mutual Non-Disclosure Agreement (NDA) / Confidentiality Agreement for Business 

Mutual NDAs aim to protect confidential information between parties during business discussions, collaborations or due diligence. In a mutual NDA, two or more parties agree to protect each other’s confidential information, acting both as a disclosing and receiving party. This maintain secrecy and prevent misuse of sensitive data like trade secrets, inventions, or customer lists. Since it is not a unilateral agreement (only one-way), this agreement is often used in scenarios where two or more work together, such as joint ventures, mergers or partnerships. 

Why Docpro excels: DocPro offers Mutual NDAs Agreements templates in different scenarios. For example, you may choose to create an two-way or three way NDA, or choose between a strict, neutral or loose agreement. By choosing the desired type of agreement, then filling in the needed information, DocPro’s document creation function helps create your desired agreement, without missing any needed information that should be included in a NDA. 

4. Refund policy 

Due to the boom in e-commerce in recent years, refund policy templates becomes one of the top hits on DocPro. A refund policy shall include returns procedures, eligibility criteria, timelines, and exceptions, which are essential in ensuring transparency of the policies and avoiding violation of the law. Therefore, this document type is important for business who wants to prevent any reputational damages. Without a clear rulebook of how customer returns and reimbursements can be handled, it may create chaos for companies as the unclearness will easily result in dissatisfaction. 

Why Docpro excels: DocPro provide templates of refund policy for multiple parties such as retailer and websites. In the templates, the policy clearly lists out all the important clauses that is required in a refund policy, for example: eligibility, how one can request for a refund, the refund process and release of liability etc. This helps our users to create a comprehensive refund policy, making them less prone to miss out important clauses. In the long term, it allows them to build a better impression of their brand to the customers. 

5. Last Will and Testament

Most individuals prefer to have a will for specifying distribution of their assets upon death. Meanwhile, in the process of assets distribution, it is also important to appoint executors and name guardians for minors. Under today’s aging population and rising estate disputes, a tool that can cover all the details is helpful in making a will that suits complex family structures. 

Why Docpro excels: DocPro provide wills templates under multiple scenarios. For example, we have templates for when you have different amount of properties, or when you have one or more executors, or if you are in different jurisdictions. You may also request for templates through our customer service if you believe that our existing templates do not suit your needs. This makes our platform extra helpful and user-friendly in creating a will that covers all the necessary details. 

6. Terms and Conditions of Service/  Trial Terms and Conditions of Service

Terms and Conditions of Service is a legal document that explains the rights and obligations to a user. For SMEs, this agreement is crucial in ensuring that consumers understand the terms they are bound by within the service period; or the trial period if the document is a Trial T&C. Through a clear documentation of all the terms and conditions, future legal matters can be prevented and thereby ensures the companies are protected. 

Why Docpro excels: DocPro’s template detailedly lists out all of the necessary clauses in different sections. Just by filling in the necessary information, DocPro helps create a clear Terms and Conditions of Service by mentioning all important features such as the registration process, duration of trial or service period, and a clear list of rules of prohibited acts of the users etc. DocPro also allows users to further edit and polish the template. As a whole, the template created by DocPro helps mitigate risks, avoid misunderstandings, and protect your business. 

7. Lease Agreement - Domestic / Residential Property

Residential tenancy agreements detail rent, deposit, maintenance duties, and termination. It outlines the terms and conditions of a lease agreement between a lessor and a lessee for a residential property. Before leasing a residential property, parties must draft tenancy agreements carefully to prevent any legal disputes. For example, tenants should always pay attention to whether or not they have the obligation to repair impairment in a property. 

Why Docpro excels: DocPro’s template includes all important clauses required in a comprehensive tenancy agreement. Besides domestic/residential property lease agreements, DocPro also provides lease agreements of other types: Restaurant Lease Agreement, Venue Rental Agreement, Termination of lease agreements etc. The lease agreements cover various aspects, including the lease of the premises, the term of the lease, rent payment, deposit, other charges, responsibilities of the lessor and lessee, termination of the lease, and restrictions and prohibitions. With a well-constructed lease, we hope to help you mitigate any potential legal risks you may face in a lease agreement. 

8. Employment Agreement 

An employment contract is a legally binding contract between employer and employee which list out all the rights and obligations of both parties. Although oral employment contracts are still legally valid and enforceable in most jurisdictions, it is strongly recommended that a written employment contract is signed by both parties. This give both sides a clear understanding of their rights and responsibilities and to help prevent or resolve disputes. Once formed, the parties are legally bound to follow the agreed and legally implied terms. 

Why Docpro excels: DocPro’s template includes all important clauses and information you need to protect your rights. Whether you are an employer or employee, by using DocPro’s templates, you get to create comprehensive agreements covering job duties, salary, benefits, termination, confidentiality, and more. DocPro simplifies customization with clear explanations of legal terms, ensuring nothing critical is missed.

9. Software Development Agreement

A Software Development Agreement is a legally binding contract between a client and a developer (or development company) that outlines the terms for creating custom software, including scope of work, deliverables, timelines, payment, intellectual property rights, and confidentiality. This document protects both parties by defining project expectations, acceptance criteria, warranties, and dispute resolution, preventing scope creep and ownership disputes in tech projects. It is essential for collaborations like app development, web platforms, or bespoke systems.

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Why DocPro excels: DocPro provides customizable Software Development Agreement templates that cover key elements such as milestones, IP assignment, and payment schedules. Users can adapt templates for different project types, with built-in explanations for clauses like source code delivery and liability limits, streamlining creation without legal expertise.

10. Freelance / Independent Contractor Agreement

A Freelance or Independent Contractor Agreement for a simple job is a contract between a client and a self-employed freelancer defining the scope of services, payment terms, deadlines, deliverables, and independent status to avoid employee misclassification. It includes essentials like project description, fees (hourly, fixed, or milestone-based), IP rights, confidentiality, termination, and non-compete clauses, ideal for one-off tasks like graphic design, writing, or consulting. This protects both parties from disputes over work quality, late payments, or scope changes.

Why DocPro excels: DocPro offers neutral, simple Freelance/Independent Contractor Agreement templates tailored for straightforward jobs, covering payment milestones, revisions, and ownership transfer. Available for various jurisdictions including Hong Kong, these templates feature clear sections on expenses, invoices, and IRS-compliant independence statements, allowing quick customization and risk reduction.