Apology Letter - General Assistance

General Assistance - Unable to Help

No. of Prokens Required: 1 |

Document Preview:

Description:

This is a letter/email of apology to customer / contact for being unable to help because you are out of office / due to conflicting schedule/time limitation. The letter includes:

(a) a sincere apology for not being able to provide assistance

(b) an explanation on why the assistance is not being given

(d) suggestions on alternate ways to receive assistance 

How to use this Document?

 

This document can be used when you are unable to assist a customer/contact and wish to provide alternate ways to seek assistance.

You can customize the letter to suit your circumstances by choosing the appropriate reason for declining the request for assistance and the alternate ways to seek assistance that you wish to suggest.

How to Tailor the Document for Your Need?

  1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.

  2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

  3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

Document Type:

Letter / e-mail / note / correspondence

Category:

Personal > Complaints and Apologies > Apology Letter

 
Keywords:

apologise

,  

sincere apology

,  

accept our apology

,  

apology

,  

unable to help

,  

cannot help

,  

out of office

,  

no time

,  

conflict

,  

limitation

,  
Author:

DocPro Legal

DocPro Legal is a team of legal professionals with a passion for making quality documents and legal contract templates widely available to the public through cutting edge technology. Our lawyers are qualified in numerous common law jurisdictions including the United Kingdom, Australia, New Zealand, India, Singapore and Hong Kong. We have experience in major law firms and international banks with expertise in business, commercial, finance, banking, litigation, family, succession and company laws.