Apology Letter - General Assistance

Unable to Help

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Description:

A letter/email of apology to customer / contact who was seeking help for being unable to help because of out of office / conflicting schedule / time limitation.

Thank you for your message seeking assistance in relation to [event / matter].

[We are / I am] sorry that [I am / we are] unable to assist this time because [I / We] [will be travelling at that time] / [have an urgent matter to handle] / [have a prior engagement which we must attend].

Document Type:

Letter / e-mail / note / correspondence

Category:

Personal > Complaints and Apologies > Apology Letter

 
Keywords:

apologise

,  

sincere apology

,  

accept our apology

,  

apology

,  

unable to help

,  

cannot help

,  

out of office

,  

no time

,  

conflict

,  

limitation

,