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Letter to Bank on Relief / Suspension / Moratorium on Mortgage Payment

Coronavirus / COVID-19

This is a mortgage request letter format in word to the bank. This template can be used to draft a letter to the bank requesting for mortgage relief and to suspend mortgage payment or pay only interests during the period of the Coronavirus (COVID-19) crisis

The letter first states that the mortgagee has always been a responsible and diligent mortgagee regarding his/ her mortgage payment in respect of the property concern. It then explained the difficulty encountered by the mortgagee, which is the loss of income as caused by the recent global outbreak of Coronavirus. 

It lists out the requests by the mortgagee in order to cope with the difficulties he/she encountered: suspend mortgage payment or pay only interests during the period of the Coronavirus crisis, waive penalties for suspended payments, ensuring mortgagee's attributes unaffected. 

After stating the expected deadline of the mortgage suspension, the mortgagee thanks the bank for considering such request and emphasises his/her intention to be a long term customer of the bank.

Contact details of the mortgagee are also included for the convenience of further communications. 


How to use this Document? 


A mortgagee should address the bank/bank manager and use this letter to request the bank to: 

- Allow a Moratorium on Payment

- Suspend mortgage payments

- Provide a deadline extension 

- Allow suspension in payment

- Waive any penalties during the suspension in payment 

- Pay interests only on the mortgage

This request for a moratorium on payment ultimately addresses mortgage payment difficulties during COVID-19 and asks for a waiver of penalties that would apply on a normal basis if Coronavirus was not a consideration. 

Mortgagee should enter his/ her contact details at the end of the letter for communication purposes. 

How to Tailor the Document for Your Need?

  1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.

  2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

  3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

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