A Software Company performing licensed software, support and development services (i) with specific deliverables or (ii) longer term technical support for Customers. This is drafted in Neutral Form.
The Company and the Customer agree that the Company will be engaged to provide the Products and Services to the Customer upon the terms and subject to the conditions contained in this Agreement.
Specific details of the Services and the Products will be set out in Appendix 1 - Contract Details which will form part of this Agreement, and the Customer shall pay Company the Fees in accordance with Appendix 2.
Where the Contract Details state that is to provide Consultancy Services, the Contract Details will specify, to the extent relevant:
(a) the Consultancy Services required;
(b) the resources required (including resources to be made available by the Customer in support of the delivery of the Consultancy Services) identifying the party which is to provide them;
(c) Specifications or a statement of work and a project plan to be attached to the Contract Details;
will perform the Consultancy Services in accordance with this clause 4.1.
Where the Customer requires the Company to create Developed Software (including modifications to Licensed Software) the Contract Details (or an attachment to the Contract Details) will:
(a) contain the Specifications for the Developed Software;
(b) specify the resources involved (including any resources to be made available by the Customer); and
(c) contains a project plan including relevant milestones for the Developed Software creation and design specifications giving a technical explanation of how the functions in the Specifications will be met. This project plan will be promptly approved by the Customer in writing before the commencement of the software development. The approved project plan will form part of the Specifications for the Developed Software.
This document should be carefully read by all staff in the company.
This template may be used by A Software Company performing licensed software, support and development services (i) with specific deliverables or (ii) longer-term technical support for Customers. This is drafted in Neutral Form.
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