Letter before Action

Sale of Goods

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Description:

A letter before action on a poor quality product with regards to the seller's and product liability. This is to be sent after the first compliant letter in a situation where a product is unfit for its purpose, is of poor quality and/or is not consistent with the seller's description of the product, in addition to failing to notify the consumer of this fact. This is to be sent if the supplier/shop does not offer a reasonable explanation/solution or deny liabilities, and the consumer can demand a full refund or an alternative resolution.

They hereby demand a full refund of the purchase of the amount from the recipient, or alternatively you shall resolve the issue within 7 days, namely on or before the date. Failing which, I will refer the matter to [Relevant Government Agency / Consumer Bureau / Customs and Excise Department] and will also take out a civil claim at the [Court / Small Claim Tribunal] against you without further notice.

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Litigation and Liability Management > Letter before Action / Denial of Claim

 
Keywords:

letter before action

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litigation

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product

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product liability

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supplier

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poor quality

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fitness for use

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sales description

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Author:

DocPro Legal

DocPro Legal is a team of legal professionals with a passion for making quality documents and legal contract templates widely available to the public through cutting edge technology. Our lawyers are qualified in numerous common law jurisdictions including the United Kingdom, Australia, New Zealand, India, Singapore and Hong Kong. We have experience in major law firms and international banks with expertise in business, commercial, finance, banking, litigation, family, succession and company laws.