Click "Create Document" button and the document will be prepared with your account details automatically filled in.
Please fill in any additional information by following the step-by-step guide on the left hand side of the preview document and click the "Next" button.
When you are done, click the "Get Document" button and you can download the document in Word or PDF format.
Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.
A letter before action on a poor quality product. This is to be sent after the first complaint letter if the supplier/shop does not offer a reasonable explanation/solution / deny liabilities.
I am afraid your explanation is wholly unreasonable and illegal under the law, for you as a seller to sell such a product to the public which is unfit for its purpose and fails to meet your sales description (both expressed and implied).
Neither had I as a customer been warned about the necessity to [PROVIDE UNREASONABLE EXPLANATION OF THE SUPPLIER] before the product became fit for use upon our purchase from you.