This document can be used as a template to appeal an insurance company for denying the claim for a flight delay compensation.

The letter is a formal appeal from a customer to their insurance company regarding their disallowed claim for flight delay compensation. The customer is seeking a reconsideration of the insurance company's decision to disallow the claim, as they believe that their case warrants special consideration. The flight was delayed due to the system failure of the aviation administration, which is beyond the control of the customer.

The customer then states that they filed a claim for compensation under their insurance policy, but the claim was disallowed. The customer is informed that the reason for the delay was not covered under the policy. However, the customer believes that the claim falls within the scope of the policy, and therefore should be allowed.

How to use the document? 

This document should be carefully read by the sender/enquirer before sending it to the insurer.

The customer is required to fill in the relevant details in the placeholders provided in the document. This includes adding the date of your delayed flight, the origin and destination of your flight, the flight number and the number of hours delayed.

Once all the necessary details have been filled in, the customer can sign and print it out to send the letter to the insurance company. Make sure to keep a copy of the letter for your records