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Complaint to Ombudsman

Delay in Handling Matter

Letter of Complaint to Ombudsman regarding delay by government agency / statutory organisation in handling matter.

Organisation has improperly handled their matter and the complainant has been provided with unsatisfactory service. The injustice is a result of the alleged maladministration caused by the organisation. This has caused the complainant to suffer from adverse impacts.

I would like to lodge this formal complaint against ORGANISATION, who has improperly handled my matter. I have been provided with unsatisfactory service. The date of my complaint occurred on DATE.

My complaint is that they failed to provide me with a timely service when:

• describe what the service provider had been hired to do for you [for example dealing with the sale or purchase of a house].

• say when this was [give the date or dates when the delay occurred].

How to use this Document? 

Letter of Complaint to Ombudsman regarding delay by government agency / statutory organisation in handling matter.

It should include particulars of the complaint and the details of the complaint. 

How to Tailor the Document for Your Need?

  1. Create Document:Click “Create Document” button and the document will be prepared with your account details automatically filled in.

  2. Please fill in any additional information by following the step-by-step guide on the left hand side of the preview document and click the “Next” button.

  3. When you are done, click the “Get Document” button and you can download the document inWord or PDF format.

  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

 
Ombudsman
complaint
delay
injustice
maladministration
impact
problem
issue
government
government agency

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