SaaS Reseller Agreement

A SaaS (Software as a Service) Reseller Agreement is a contract that grants a reseller (who is the middleman between the owner and the user of any software) the right to market and sell a SaaS provider’s software services to end customers.

To the SaaS provider, such an agreement enables faster expansion and growth, and thus wider market exposure by leveraging the reseller's established sales channels and customer base. The provider may as a result save the cost of hiring and maintaining a direct sales and marketing team, especially if it yearns for global expansion. As to the reseller, the agreement allows it to focus on sales marketing and customer support without the overhead of product development. In some circumstances, the agreement also extends the potential for exclusivity rights in certain markets or industries, providing a competitive advantage.

One should pay particular attention to the ownership clause and intellectual property rights, which state who the owner of the software is. They are the crucial elements of this agreement, ensuring clear ownership, protecting the rights of the SaaS provider and maintaining the integrity of the software being resold.

 

How to use this document?

To use the SaaS Reseller Agreement effectively, follow these steps:

1. Familiarize yourself with the agreement: Read the entire agreement carefully to understand its terms and conditions.

2. Identify the territory: Determine the specific geographical area covered by the agreement.

3. Understand the appointment and term: Note the initial term of the agreement and the conditions for termination.

4. Place orders accurately: When placing orders for the products, provide all requested information accurately and ensure it reflects bona fide orders received from customers.

5. Comply with payment terms: Review the payment terms and ensure timely payment of fees.

6. Use the products within the granted license: Understand the limitations and restrictions on using the products, including evaluation, demonstration, and training purposes.

7. Promote and publicize the products: Use your best efforts to publicize and promote the products within the territory.

8. Provide after-sales service: Establish a prompt and efficient after-sales service for customers who have purchased the products.

9. Maintain confidentiality: Treat all confidential information provided by the company as confidential and do not exploit or disclose it without the company's consent.

10. Comply with intellectual property rights: Respect the company's intellectual property rights and do not contest or dispute their ownership.

11. Maintain insurance coverage: Obtain and maintain the required insurance coverage for public and products liability, as well as workers' compensation or employer's liability.

12. Understand termination provisions: Familiarize yourself with the conditions for termination and the obligations that arise upon termination.

13. Seek legal advice if needed: If you have any questions or concerns about the agreement, consult with a legal professional to ensure compliance and understanding.

Remember, the guidance provided here is a summary and should not be considered legal advice. It is important to review the agreement in its entirety and consult with a legal professional for specific guidance related to your situation.