Apology Letter - Sales & Marketing

Marketing Material Error

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Description:

A email/letter of apology to customer for an error made in a marketing material recently distributed. It gives a detailed description of the error made and encloses a revised copy. It also reassures customer that a process review is underway to avoid similar type of error happening in the future.

We are very sorry to inform you that [a typo / an error] has been found in our [marketing material / brochure / catalogue / price list].

On page [x] under the item [Item], the original description was:

[Error]

The correct description should be:

[Correction]

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Commercial, Sales and Marketing > Complaint / Claim / Apology Letter

 
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