Apology Letter - Sales & Marketing

Marketing Material Error

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Description:

This is a template for an email/letter of apology to the customer for an error made in a marketing material recently distributed by the company. It gives a detailed description of the error made and encloses a revised copy. It also reassures the customer that a process review is underway to avoid a similar type of error happening in the future.

How to use this Document?

 

This apology letter can be used by a company to inform customers about an error in the marketing material and share the revised marketing material. The tone of the letter is apologetic and sincere.

A brief description of the erroneous information in the marketing material and the revised information should be mentioned in the letter. 

Customer information including name and address should be stated for communication purposes.

How to Tailor the Document for Your Need?

 

1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.

2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

 

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Commercial, Sales and Marketing > Complaint / Claim / Apology Letter

 
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Author:

DocPro Legal

DocPro Legal is a team of legal professionals with a passion for making quality documents and legal contract templates widely available to the public through cutting edge technology. Our lawyers are qualified in numerous common law jurisdictions including the United Kingdom, Australia, New Zealand, India, Singapore and Hong Kong. We have experience in major law firms and international banks with expertise in business, commercial, finance, banking, litigation, family, succession and company laws.