Complaint Letter - Service

Poor service - Particular Staff

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A letter/email of complaint regarding poor service by a particular staff member. The template provides for:

(a) identification of the staff member responsible for providing poor service

(b) brief description of the bad service ( for instance the sales rep was rude, did not complete the task as promised, was late in providing the deliverables, representations made were false and misleading)

(c) enquiring about alternate arrangements or suggest on designating another staff member to provide services to you

How to use this Document?


If you have received poor services from a staff member then use this template to draft a complaint to report the poor service. 

You need to provide the name of the staff member. Also, the name and address of the addressee should be included clearly in the complaint letter for communication purposes.


How to Tailor the Document for Your Need?

1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.

2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.


Document Type:

Letter / e-mail / note / correspondence


Business > Commercial, Sales and Marketing > Complaint / Claim / Apology Letter










poor quality














poor service


service level


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