Browse Template

Join Now

Apology Letter - Referral / Reference

Unable to refer client / customer

A letter/email of apology to friend / acquaintance for not being able to refer client / customer / contact in business. The letter includes:

(a) apology for not being able to provide the contacts /customer references

(b) reasons for declining the request such as you don't know anyone / do not belong to industry for many years / not aware of any interested customers / do not know people well enough to make an introduction.

How to use this Document?


When you receive a request for introduction of contracts / customers, then you can use this template to draft an apology for not being able to refer any contacts / customers.

You need to add the name and address of the addresses. You can customize the letter to suit your circumstances by choosing the appropriate reasons for not being able to give any contact / customer references. 

How to Tailor the Document for Your Need?

  1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.

  2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

  3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

sincere apology
accept our apology
unable to help
cannot help
apology mail to client
apology letter for mistake
apology letter
mistake apology letter
sorry letter

Related Documents