Complaint Letter - Service

Poor Service in General

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Description:

A letter/email of complaint regarding poor service in general. In particularly it falls short of level required under the service contract - threatening termination.

1. Under the contract, [insert requirements under the contract]. However, you have not complied with this requirement.

2. In relation to [service], your service staff only do the minimum and do not meet the basic standards as required under the contract. There was a lack of attention to details.

3. Your staff was careless in performing [service] and has caused damaged to [property].

4. We are not aware of your staff performing [service] as required under the contract.

5. We can name more than [number] of services that are not done to a quality that would meet the contract requirements and to our satisfaction.

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Commercial, Sales and Marketing > Complaint / Claim / Apology Letter

 
Keywords:

complaint

,  

service

,  

behaviour

,  

training

,  

poor quality

,  

careless

,  

service contract

,  

termination

,  

service level

,  

poor service

,  

standard

,