Example of a CV / Resume for secretary, administrative assistant, personal assistant, receptionist with Summary, Expertise, Experience, Education, Skills, Achievement and Awards.
[Reception & Customer Facing
• Politely greeted and interacted with clients in person - average of 15 visitors a day
• Answered up to 60 incoming calls a day and directed callers to the appropriate departments
• Managed the public email account and handled over 200 new messages daily
• Reorganised reception area to provide visitors with more positive experience
• Demonstrated strong communication skills and tact with dealing with challenging people
• Cultivated relationships with vendors and customers via phone and events
Scheduling & Coordination
• Created complex weekly schedules for a team of 6
• Scheduled interviews and meetings, reserved meeting locations, and ordered refreshments
• Prepared PowerPoint slides and presentations for team meetings and fundraising events
• Assisted in planning events for up to 200 attendees, booked venues, and arranged catering
• Organised appraisals, grievance hearings, disciplinary procedures
• Provided secretarial and administrative support to Human Resources Department
• Reorganised and streamlined file system by switching over to computer based system
• Proven quick learner with ability to organise large amount of data
• Prepared correspondence, filing, invoices, reports, minutes and newsletters
• Demonstrated ability to handle multiple tasks simultaneously
• Collated and updated policies and procedures manuals]
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