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CV - Resume

Secretarial / Administrative Support

Example of a CV / Resume for secretary, administrative assistant, personal assistant, receptionist with Summary, Expertise, Experience, Education, Skills, Achievement and Awards.

[Reception & Customer Facing

• Politely greeted and interacted with clients in person - average of 15 visitors a day

• Answered up to 60 incoming calls a day and directed callers to the appropriate departments

• Managed the public email account and handled over 200 new messages daily

• Reorganised reception area to provide visitors with more positive experience

• Demonstrated strong communication skills and tact with dealing with challenging people

• Cultivated relationships with vendors and customers via phone and events

Scheduling & Coordination

• Created complex weekly schedules for a team of 6

• Scheduled interviews and meetings, reserved meeting locations, and ordered refreshments

• Prepared PowerPoint slides and presentations for team meetings and fundraising events

• Assisted in planning events for up to 200 attendees, booked venues, and arranged catering

• Organised appraisals, grievance hearings, disciplinary procedures

Administrative Support

• Provided secretarial and administrative support to Human Resources Department

• Reorganised and streamlined file system by switching over to computer based system

• Proven quick learner with ability to organise large amount of data

• Prepared correspondence, filing, invoices, reports, minutes and newsletters

• Demonstrated ability to handle multiple tasks simultaneously

• Collated and updated policies and procedures manuals]

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