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Document Description
The document titled 'Email Templates for Website User' is an email template that is used to send renewal receipts to customers. The document starts with a greeting to the customer and includes a renewal receipt number. It then provides a list of the items that have been renewed, including the product name, quantity, term, and price.
The document also includes a subtotal, tax amount, and total amount for the renewed items. It informs the customer that their credit card has been billed for the total amount and provides the last two digits of the card number. The customer is also informed about their current membership status, including the number of credits they have and the expiry date of their membership.
The document confirms that the customer agreed to the website's terms of service agreement, privacy policy, and other applicable agreements during the checkout process. It provides a link for the customer to access a list of all agreements and policies. The customer is reminded that their account will be automatically renewed, with the renewal fees being charged to their payment method on file. Instructions are given on how to terminate the membership renewal if the customer no longer wishes to renew.
The document ends with a closing message from the website team, including the account holder's first name, last name, job title, and company. It is mentioned that the message was generated automatically and should not be replied to.
How to use this document?
1. Greet the customer and include the renewal receipt number.
2. Provide a list of the renewed items, including the product name, quantity, term, and price.
3. Include the subtotal, tax amount, and total amount for the renewed items.
4. Inform the customer that their credit card has been billed and provide the last two digits of the card number.
5. Mention the customer's current membership status, including the number of credits and expiry date.
6. Confirm that the customer agreed to the website's terms of service agreement, privacy policy, and other agreements.
7. Provide a link for the customer to access a list of all agreements and policies.
8. Remind the customer that their account will be automatically renewed and explain how to terminate the renewal.
9. End the email with a closing message from the website team, including the account holder's name, job title, and company.
10. Mention that the message was generated automatically and should not be replied to.
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