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Refund Request Email

Denied

Sample email template to deny a refund request from customer and offering alternate options as partial refund or subscription transfer as a goodwill gesture.

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Document Description

Sample email template to deny a refund request from customer and offering alternate options as a goodwill gesture.

This email informs the customer that his/ her refund request is denied. It allows you, as a business owner, to give alternative options to your customers:

Option 1: Transfer Subscription to a new email account

You can offer the customer to consider gifting the subscription to a friend by registering with a new email address

Option 2: Partial Refund

You can offer a small percentage as a partial refund in response to a refund request.

How to use this Document?

This document can be used as a template for an email to deny a refund request from customer and offering alternate options as a goodwill gesture

Details of the website, refund policy, refund request date should be clearly stated

 

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