Email Template for Website User
Receipt of Online Consultation Request (Lawyer / Therapist / Doctor]
This is an email notifying the customer that his/her request for an online consultation has been accepted. It sets out the timeslots of the potential consultation and the amount that would be charged.
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Document Description
The document titled 'Email Template for Website User' is an email template that is used to communicate with customers who have made a request for consultation on a website. The document starts with a greeting to the customer and acknowledges their request for consultation. It then provides information about the consultation process, including the invitation of a specific person (referred to as Mr/Ms/Miss Name) to attend a preliminary consultation by video conference. The document lists the available timeslots for the consultation and mentions the duration of each timeslot.
The email informs the customer that they will be notified once Mr/Ms/Miss Name has accepted a timeslot, and emphasizes that once the time is confirmed, it cannot be changed. The document also mentions that a certain amount will be held on the customer's credit card until the end of the consultation, and that they will only be charged if they fail to attend the confirmed meeting.
Additionally, the email confirms that the customer agreed to the website's terms and conditions, privacy policies, and other applicable agreements during the checkout process. The email is signed off by the website team, providing the account first name, account last name, account job title, and account job company. It is mentioned that the email was generated automatically and should not be replied to.
How to use this document?
1. Greet the customer and acknowledge their request for consultation.
2. Provide information about the consultation process, including the invitation of a specific person (Mr/Ms/Miss Name) to attend a preliminary consultation by video conference.
3. List the available timeslots for the consultation and mention the duration of each timeslot.
4. Inform the customer that they will be notified once Mr/Ms/Miss Name has accepted a timeslot, and emphasize that the confirmed time cannot be changed.
5. Mention that a certain amount will be held on the customer's credit card until the end of the consultation, and clarify that they will only be charged if they fail to attend the confirmed meeting.
6. Confirm that the customer agreed to the website's terms and conditions, privacy policies, and other applicable agreements during the checkout process.
7. Sign off the email as the website team, providing the account first name, account last name, account job title, and account job company.
8. Mention that the email was generated automatically and should not be replied to.
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