Complaint letter - large utility bill

Utility bill - inquiry

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This is a letter of complaint about an unusually large utility bill, such as gas, electricity or water supply. This may have occurred due to internal errors within the supplier company or that the meter is out of order. This is a very common phenomenon and it is necessary to write to your respective service supplier to look into the matter as soon as possible. 

How to use this Document? 

This document should be addressed to a service supplier.

The purpose of this letter is to inform the service supplier that the invoice for this month/quarter does not look right. Users should first look into the matter themselves, before using this letter to ask for assistance and urge the company to investigate this matter.

Any delays may make it difficult for the service supplier to check on the matter. It is advisable to send this letter as soon as you have received the invoice, not when the payment is due.

Users are also advised to compile all relevant information in this letter (reference number, key dates, cost)  and attach any relevant documents (e.g. invoice, photos) to support your case.


How to Tailor this Document for Your Need?

1. Create Document: Click the “Create Document” button and the document will be prepared with your account details automatically filled in.

2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending it to the addressee.

Document Type:

Letter / e-mail / note / correspondence


Personal > Complaints and Apologies > Complaint Letter
















service supplier




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