Food delivery - Food Panda / Deliveroo / UberEats

Late delivery

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This is a letter of complaint about a recent unpleasant experience with a food delivery company (e.g. food panda, Uber Eats, Deliveroo). This letter states concerns about a recent late delivery. It is necessary to provide feedback so that you can be properly compensated and that these companies can make changes accordingly to improve their services in the future.

How to use this Document?

This letter should addressed to the customer service team of a food delivery company.

Users are advised to send this letter of complaint as soon as possible. Any delays may make it difficult for the customer service team to investigate the matter.

Users are strongly encouraged to include any relevant documents to support your case (such as any receipts, photos).


How to Tailor the Document for Your Need?

1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.
2. Please fill in any additional information by following the step-by-step guide on the left hand side of the preview document and click the “Next” button.
3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.
4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

Document Type:

Letter / e-mail / note / correspondence


Personal > Complaints and Apologies > Complaint Letter








Uber Eats


Food Panda






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