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The document titled 'Food delivery - Food Panda / Deliveroo / UberEats' is a complaint letter regarding a negative experience with a food delivery service. The importance of this document lies in its ability to communicate the dissatisfaction of the customer and request for a refund. The document starts with the account holder's personal information, including their first name, last name, and address. The specific food delivery service is then mentioned based on the user's selection, whether it is Food Panda, Deliveroo, or UberEats. The current date is also included in the document.
The main content of the document is the complaint about missing items in the order. The customer expresses their disappointment and attaches a photo of the incomplete order as evidence. They request a refund due to the unacceptable nature of the situation. Additionally, if the customer selected 'yes' for the option of missing cutlery, they mention that the cutlery was also missing and caused a delay in their mealtime. If the customer selected 'yes' for issues with the delivery person, they describe the delivery person's rude attitude or their insistence on receiving tips.
The document concludes with a polite request for a prompt response from the recipient. It is signed with the account holder's first name and last name.
In summary, this document serves as a formal complaint letter addressing a negative experience with a food delivery service, highlighting missing items, and requesting a refund.
1. Enter your personal information: Fill in your first name, last name, and address in the respective fields.
2. Select the food delivery service: Choose the appropriate option among Food Panda, Deliveroo, or UberEats.
3. Specify the current date: Enter the date of writing the complaint letter.
4. Describe the issue: Clearly state that some items were missing from your order and attach a photo as evidence.
5. Request a refund: Clearly express your dissatisfaction and request a refund due to the unacceptable nature of the situation.
6. Optional - Mention missing cutlery: If applicable, mention that cutlery was also missing and caused a delay in your mealtime.
7. Optional - Describe issues with the delivery person: If applicable, describe the delivery person's rude attitude or insistence on receiving tips.
8. Conclude politely: End the letter with a polite request for a prompt response.
9. Sign with your name: Sign the letter with your first name and last name.
Note: Make sure to review the document for accuracy and completeness before sending it.