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Document Description
A letter of complaint regarding an error in an invoice / credit card payment for a purchase which the complainant did not make.
The complainant will deduct the amount from the statement and settle the balance.
This letter of complaint about invoice / credit card payment error addresses the clerical error that was made.
It explains that the complainant did not make the payment and that the order was an unauthorised purchase.
The letter of complaint further mentions that the complainant had done checks of the other sale receipts and concluded that there was an invoice error.
How to use this Document?
This complaint letter may be used upon an error that occurred regarding a credit card payment that the complainant hadn't made.
The credit card account number, product, date of purchase, and price of purchase recorded should be clearly stated in the letter.
The letter of complaint should be sent as soon as the clerical error is found.
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